Customer Service Representative - State Farm Agent Team Member
Full Time • Fort Worth, TX
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since opening in 2014, our agency has been dedicated to helping customers understand and appreciate the value of insurance. With a team of five professionals, we take the time to build relationships and ensure our clients are prepared for the unexpected.
Since opening in 2014, our agency has been dedicated to helping customers understand and appreciate the value of insurance. With a team of five professionals, we take the time to build relationships and ensure our clients are prepared for the unexpected.
Leadership and community involvement have always been important to me, both in and out of the office. I’m an active member of Steer Fort Worth and the Fort Worth Black Chamber of Commerce, continuously working to make a positive impact. Our office fosters a supportive and engaging environment where team members can grow, contribute, and make a real difference.
If you’re looking for a workplace that values community, professional development, and teamwork, we’d love to have you join us!
If you’re looking for a workplace that values community, professional development, and teamwork, we’d love to have you join us!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kendrick Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $31,000.00 - $45,000.00 per year
Do you want a career and not just a job?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Kendrick Parker - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is located in 5658 Westcreek Dr Sutie 200 Fort Worth, TX 76133.
- I have been a State Farm agent since 2014.
- We have 35 years of combined insurance experience in our office.
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none